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Privacy Policy
Effective Date: January 1, 2025
East Tennessee Veterinary Dentistry
East Tennessee Veterinary Dentistry (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
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1. Information We Collect
We may collect the following types of information:
Personal Information
Provided voluntarily by you:
Name
Email address
Phone number
Mailing address
Appointment and service details
Pet medical history or treatment inquiries
Technical Information
Collected automatically when you use our website:
IP address
Browser type and version
Device type
Pages visited and time spent on site
Cookies and tracking technologies
Payment Information
If applicable:
Payment method
Billing details
(Note: Payment details may be processed through secure third-party services and are not stored on our servers.)
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2. How We Use Your Information
We use your information to:
Provide veterinary dental services and customer support
Schedule and confirm appointments
Respond to inquiries and service requests
Improve website functionality and user experience
Send service reminders and updates (with your consent)
Maintain medical records as required by Tennessee law
Protect our business from fraud or misuse
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3. How We Share Your Information
We do not sell or rent your personal information. We may share information only with:
Service providers (e.g., website hosting, payment processors, email communication tools)
Referral veterinarians or specialists, with your authorization
Legal authorities, if required by law or to protect our rights and safety
Business transfers, if our practice is acquired or merged with another organization
All third-party partners are required to protect your information and use it only for agreed purposes.
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4. Cookies & Tracking Technologies
Our website may use cookies and analytics tools (such as Google Analytics) to improve site performance and user experience. You may disable cookies in your browser settings, but some website functionality may be affected.
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5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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6. Your Rights & Choices
You may:
Request access to your personal information
Request corrections or updates
Request deletion of information when legally permissible
Opt out of email or SMS communications at any time
To make a request, contact us using the details below.
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7. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
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8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies separately.
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9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
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10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
East Tennessee Veterinary Dentistry
1931 Old Knoxville Hwy
Sevierville, TN 37876
Phone: (865) 609-0950